Returns & Exchanges

Please note: All products are 'made to order'

Eternity Rose provides 7 days size exchange policy. Returns are only accepted if the product received is a damaged product. Items purchased on sale cannot be exchanged.

We reserve the right to refuse exchange that are shipped after 7 days grace period expired or item are not in the same condition as you received them in.

All items are quality controlled and checked for any faults before they are shipped to customers. In the unlikely event that your merchandise arrives damaged, please contact us immediately at eternityrosebykomal@gmail.com

We have made every effort to display accurately as possible the colours of our product that appear on this website. However, computer monitors vary. We cannot guarantee that your monitor's display of any colour will be accurate.