Shipping Policy

Dispatch Timeline

The majority of our products are crafted with utmost care and are made to order. Therefore, we kindly request your patience, allowing approximately 14 working days for the processing and dispatch of these items. For custom measurements or colour variations, the process may extend up to 20 working days or more, depending on the style.

Our skilled artisans and craftsmen meticulously ensure that each product meets the highest standards before it is shipped to you.

In-Stock items: For your convenience, we maintain a limited stock of some of our best-selling products. Orders containing in-stock items will be shipped within 2-3 business days from the date of purchase. We understand the importance of receiving your order promptly, and we strive to dispatch these items swiftly.

Delivery Timeline

We will commence production and strive to dispatch it within 2 weeks or sooner from the date of order. Enjoy complimentary shipping on pre-paid orders and on orders above Rs5000 and we charge a flat rate of & INR 150 for orders below that amount, while a shipping fee of INR 150 is applicable for Cash on Delivery (COD) orders within India.

Location and distance. We acknowledge that we are not responsible for any unforeseen delay caused by courier companies/postal authorities. In case you require specific details about the estimated delivery time for your order, feel free to connect with us via email at eternityrosebykomal@gmail.com